Quality of worklife qwl has strong theoretical underpinnings that can be traced back to sociotechnical systems theory. Quality of working life is a term that had been used to describe the broader jobrelated experience an individual has. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993. The current study was carried out aimed to determine the relationship between quality of work life and job satisfaction in faculty members. In a research report 2010 it is stated that the quality of work life had an effect on employees life and working environment. Walton explains quality of work life in terms of eight broad conditions of employee that constitute desirable quality of work life. This study set out to investigate the relationship between quality of work life and teacher motivation among 160 secondary school english as a foreign language efl teachers in tehran, iran. Quality of work life qwl definition, nature, scope and. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. To know the level of job satisfaction and quality of work life among women teachers in colleges.
East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life. A measurement scale for evaluating quality of work life. The manufacturing systems are changed by the introduction of new machines and. This case describes the beginning of a quality of work life project in which. Quality of worklife questionnaire doc download citehr. Quality of work life is an attempt to restructure multiple dimensions of the organization and to institute a mechanism which introduces and sustains changes over time. Worklife balance, work stress, worklife conflict, career growth, turnover, absenteeism, worklife policies. Empirical evidence from dhaka export processing zone.
The project has been undertaken in leo pole apparels at coimbatore. What is the impact of job satisfaction on quality of work life of college teacher. In recent years the quality of work life qwl has become an important tool. Introduction quality of work life is becoming an increasingly popular concept in recent times.
This was one of the initial attempts to define and measure the quality of work life and to formulate a coherent theory and practice on how to create the conditions for a more humane work life davis and cherns, 1975. It also aims at understanding a wide range of welfare activities to be undertaken in order to improve quality. Introduction the quality of work life qwl has assumed increasingly. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s. Motivation and quality of work life among secondary school. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities. The quality of work life qwl has assumed increasingly interest and importance in all the countries of the world. There are different steps involved in the development of quality. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally.
The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. Numerous studies have been done to measure the quality of work life among nurses. The data were collected in the month of jan 2014 feb 2014 scope of the study. Also this chapter explains the various studies carried out in. It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. Pdf a high quality of work life qwl is essential for organizations to continue to attract. It comprises of all the collective feelings, which reside in the mind of the employee,while he works in the organization,he is in the office or away from it. Please read each statement carefully and decide how much you agree or disagree with it.
Quality of work life refers to the level of happiness or dissatisfaction with ones career. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on workrelated aspects. This project related to quality of work life of an employee pdf download. The results found that career development was related to quality of work life o f emp loyee. Quality of work life is an important factor that affects motivation at work ghosh, 1992. The concept of work life balance the term work life balance work life balance was coined in 1986 in. The frustration, boredom and anger common to employees. Pdf study of quality of work life qwl researchgate. Quality of work life and organizational performance ilo. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. Quality of employees worklife with special reference to air. A high quality of work life qwl is essential for organizations to continue to attract and retain employees.
According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. Quality of worklife abstract the project aims to study the concept quality of worklife and the role it plays in enhancing the productivity and performance in an organization. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace. They make it clear that this is an aspect they value in others, too. Quality of work life and organizational performance mdpi. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. Quality of work life provided a verity of definitions and predictors that influence the quality of work life among nurses. On the other hand, quality of worklife, and in particular quality of nursing worklife, as the variable of interest does not suffer from the weaknesses in job satisfaction research in job satisfaction research. Quality of work life, job performance, employee satisfaction, job security. Work life doesnt merely means the facility provided to the employees during office hours. Qwl is a comprehensive program designated to improve employee satisfaction. Productivity and performance of an organization have a very strong relationship with quality of employee work life.
The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. Quality of work life was the concept which gained much acceptance in nursing. Quality of work life indicates a proper balance both in work and personal. Quality of work life and employee satisfaction at max new york life insurance company is. The quality of work life refers to all the organizational inputs that aim at the employees satisfaction and enhancing organizational effectiveness. To identify various factors affecting quality of work life of the employees in information technology companies. Job satisfaction and quality of work life a case study of. They join organizations in their capacities to satisfy their economic, social and psychological needs. Conceptualization and empirical validation sultan o. Quality of work life programmes has two objectives.
Quality of work life is one of the most important factors for human motivating and improving of job satisfaction. Employees, it sector, organization, quality of work life i. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society.
Quality of work life programs has become important in the workplace for the following reasons. Qwl quality of work life abstract the project aims to. The quality of work life qwl is getting greater proportions, due to advances of studies on the subject, which was retaken in 1974 due to the global. The relationship between quality of work life and job. Quality of work life and organizational performance. In any organization an employee has to adhere to the given quality of work life and play pre. This survey has a series of questions that relate to your experiences as a working member of your organization. Project report on work life balance of employees figure 1 work life balance balancing 5 things in wlb figure 2 work life balance family successful parenting, the culture of care and selflessness that are part of family life, requires energy, time, patience and a tolerance for mess and confusion a tall order when the working day has proved. Pose of the present study, the questionnaire was contex. Introduction this chapter details the origin and development of the concept of quality of work life, various theories, models and frameworks published by various authors, and its relevance to the current study. A study on quality of work life with special reference to leo pole apparels at coimbatore.
Motivation and quality of work life among secondary school efl teachers sasan baleghizadeh yahya gordani shahid beheshti university, g. Quality of work life is the quality of the content of relationship between employees and their total working environment with. Those who enjoy their careers are said to have a high quality of work life, while those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life. A study on quality of work life among employees open access. Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. Introduction hotel industry is known for its lengthy occupancies and long working hours. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. There is a consensus in the evidence literature on the importance of quality of work life qwl as it is a prerequisite to increase employees productivity and wellbeing 2, 1, 11. Quality assurance and quality control are two very closely related concepts and because of that close relationship they are often confused and one is inappropriately used as a substitute for the other. Almarshad college of business administration, northern borders university, saudi arabia abstract new strategies for attracting and retaining skilled workforce require organizations better evaluate quality of work life qwl of their. The changing workforce of knowledge workers expects more than just money from their work life. In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization.
It takes into consideration the sociopsychological needs of the employees. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical. Quality of work life programs has become important in the. Quality of work life qwl is defined as the extent to which an. It is identify the quality of work life in leopole apparels for. Some of the principles of quality of work life, formulated by hartick and maccoby, are. Quality of worklife questionnaire doc download please login cite. Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. Extent to which employees can enhance their personal lives through their work environment and experiences. Quality of work life is the existence of a certain set of. To find out the relationship between personal variables and factors affecting quality of work life. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Those who enjoy their careers are said to have a high. Quality of work life deals with various aspects of work environment, which.
Organizations are continuously looking for new ways of doing. In this paper studies the quality of work life among private hospital nurses. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. Perceptions of the quality of work life in primary schools in. Although, quality of work life qwl and quality of life qol has attracted the interest of practitioners and academic researchers alike, yet, the link of qwl and qol with happiness remains under investigated, in particular, for the millennial. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Relationship between quality of work life and work alienation. This study is made attempt to analyses the quality of work life among employees. Quality of work life meaning, definition, principles. Project report on quality of worklife pdf this project report may help you. A study on quality of work life among employees semantic scholar. A study on quality of work life among employees open. Creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased.
Managing work life balance a valuable quality of leadership is the ability to balance work and life. Dissatisfaction with working life affects the workers some time or another, regardless of position or status. The rapidly changing health care environment has had an impact on the nursing work environment, workload and quality of nursing work life. A study on quality of work life among employees in it sector. Impact of quality of work life on employee satisfaction in. Quality of work life australian journal of business and. Quality of work life qwl is a relatively new concept which is defined as the overall quality. A large number of publications by various authors reflect the interest in this grey area. Introduction quality of work life is the existence of a certain set of organizational condition or practices. Suggestions for improvement of quality of work life of hotel employees have been incorporated in the paper. Quality of work life has always gained attention of the researchers all time, as both the words quality and worklife are necessary in the world and share a greater value to the institution.
Quality of work life qwl has become one of the important issues in manufacturing. The quality of work life or job quality is constituted by the set of work features which. Questionnaires were administered to 429 wh itecollar wo rkers employed at five public service. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Individuals establish a pattern for their personal life. This definition frequently argues that a high quality of work life exists when democratic management practices are used, employees jobs are enriched, employees are treated with dignity and safe working conditions exist.
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